FAQ

Domande frequenti (FAQ)

On our website you'll find a carefully selected selection of Italian wines and champagnes, from both renowned wineries and small local producers.

You can browse the categories using the menu at the top or use the search bar by entering the name of the wine, the winery, or the type. Filters are available by price, wine type, and region.

If you can't find a specific product, contact us: we'll do our best to source it.

Yes, VAT (22%) is included for Italy. For other countries, VAT and any duties depend on the destination and are calculated at the time of purchase. VIES-registered EU companies and non-EU companies receive invoices for the net amount only, subject to verification. In Switzerland and the United Kingdom, duties and customs charges are the responsibility of the customer.

All products are stored in an underground cellar with daily temperature and humidity controls to ensure the highest quality upon delivery.

Enter the code in the "Promotional Code" section of your cart. The discount will be applied automatically. Only one coupon can be used per order.

Once you receive the confirmation email, your order cannot be cancelled. If you encounter any problems with your purchase, please contact us by email at triwineitalia@gmail.com