This document describes the methods for processing the personal data of users who visit and use the e-commerce site www.triwine.it (hereinafter, the “Site”).

The Site is created using the Wix platform and uses exclusively technical and functional cookies necessary for the proper functioning of the pages and services offered.

1. Data controller

Trivela SRLS Registered office: Via Aldo Moro 3/A, 13900 Biella (BI) VAT number / Tax code: 02827810025

Contact email: triwineitalia@gmail.com

2. Type of data collected

While browsing the Site, the following may be collected:

• Browsing data: technical information (IP address, browser type, operating system) transmitted automatically for site operation and security.

• Data provided voluntarily by the user: information entered in contact forms or during the purchase process (e.g., name, surname, address, email, telephone number).

3. Purpose of the processing

The data collected are processed for:

• allow navigation on the Site;

• manage orders and purchases;

• respond to requests for information;

• comply with legal and tax obligations.

4. Cookies used

The Site uses only technical and functional cookies:

• necessary for the correct functioning of the site;

• not used for marketing or profiling purposes;

• installed directly from the Wix platform or by the Site manager.

Third-party cookies are not used for advertising or analytics purposes.

5. Legal basis for processing

Data processing is based on:

• performance of a contract or pre-contractual measures (e.g. order management);

• fulfillment of legal obligations;

• legitimate interest of the owner (functioning and security of the site).

6. Processing and storage methods

The data is processed using IT tools in a secure and protected manner, and stored for the time strictly necessary to achieve the indicated purposes or to comply with legal obligations.

7. Communication and dissemination

The data may be communicated to:

• technology and shipping service providers;

• professionals or consultants for legal/tax obligations;

• competent authorities if required by law.

They are not disclosed or sold to third parties.

8. User rights

Users may exercise their rights under Regulation (EU) 2016/679 (access, rectification, erasure, restriction, and objection) by contacting the Data Controller at the contact details indicated. In the event of a violation, they may lodge a complaint with the Italian Data Protection Authority.

9. Changes to this Policy

The Data Controller reserves the right to modify this Privacy Policy at any time by publishing the updated version on the Website.

Last updated: August 18, 2025